Rohloff AG in Germany informed us that copy disc-brake hub caps are being sold online for the Rohloff SPEEDHUB 500/14.
These components are not original Rohloff components and do not undergo the same rigorous quality control that OEM Rohloff components do. The bearing and seal are both press-fit components which require the hub-cap to be produced with extremely tight manufacturing tolerances. These copy components are not manufactured to the same specification nor quality of OEM hub-caps. Their use will lead to excessive friction, bearing wear and oil loss.
Please also note that special tools are required to change the cap correctly. Removal of the old hub-cap without these tools will damage other internal seals and possibly lead to shifting problems resulting in accidents and injuries.
Mounting these non- OEM hub-caps will invalidate the Rohloff SPEEDHUB 500/14 warranty.
Hub-caps are not available for sale separately from any Rohloff distributor or retailer and may only be replaced by a qualified Rohloff Service Partner using the correct tools.
The photo above shows an original Rohloff hub-cap (left) alongside one of the copy hub-caps (right). As you can see, the copy can be easily identified by the much thicker material around both the central seal and the disc mounting bolts.